A couple of weeks ago, I introduced my "private investigation" of the WMATA system here in Washington, DC. Initial results were that WMATA was spending more than 75% on salaries, which seems awfully high considering that they have one of the worst safety records. Only 3% of their expenditures account for "preventive maintenance."
As a result of this, I sent WMATA's legal counsel a Public Access to Records Policy request, which is similar to a Freedom of Information Act request.
Here is the e-mail I received this morning: